This page explains the terms of use on which you may make use of our website www.katiaslocalhoney.co.uk (“Our Site”). Please read these Terms and Conditions carefully before you start to use our site. By using our site, you indicate that you accept these Terms and Conditions and that you agree to abide by them.
This website is the property of Katia’s Local Honey. All material on this website is copyright to Katia’s Local Honey, and is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.
Products and pricing
We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification. Our products are priced in Pound Sterling (£). When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with non-Pound Sterling debit or credit cards, the exchange rates will be set by the cardholders bank. These rates fluctuate on a daily basis, for further information, cardholders should contact their bank as exchange rates are not applied by Katia’s Local Honey.
Purchasing on our website
When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed. You will receive a second email from us acknowledging your order has been dispatched with a tracking number if applicable. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such.
All products are subject to availability. Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products. If products that you order are out of stock or subject to a delay, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order please see returns policy in Shipping and returns.
If there is any breakages, damages or discrepancies with your order, please email us immediately on the email address with your order number and a photo of the damaged item and we will remedy as soon as possible. This must be reported to us within 24 hours on receipt of delivery.
Intellectual Property rights
We are the owner or the licensee of all intellectual property rights in our site and the material published on it (including, without limitation, any trade marks displayed on our site). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Except as expressly provided in these Terms of Use, we do not grant any express or implied right to any intellectual property rights in our site and the material published on it.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged and you must retain all copyright and other proprietary notices contained in such materials.
You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these Terms and Conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Liability
The material displayed on our site and indicated delivery time is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
all conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity;
any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation, any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
any other loss or damage of any kind, however arising and whether caused by tort (including, without limitation, negligence), breach of contract or otherwise, even if foreseeable.
Nothing in these Terms and Conditions affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. Further, nothing in these Terms and Conditions affect any of those statutory rights you have as a consumer which may not be excluded or altered.